Customer Flooring Claim Form

Customer Flooring Claim

Your Name(Required)

First Last

Dance Studio/ Business Name

Your Address(Required)

Street Address Address Line 2 City State ZIP Code

Your Email Address(Required)

Email Address Confirm Email Address

Your Phone(Required)

Order Number(Required)

Date of Order(Required)

Note: All Stagestep products come with a limited one year warranty. Claims submitted outside of the warranty period may be considered depending upon circumstances. Please select one of the following options:(Required)

Product Within Warranty Period

Product out of Warranty

Has the product been installed?(Required)

Yes

Was the product installed by a professional flooring installer?(Required)

Yes

Product Installed By(Required)

First Last

Company Name(Required)

Email(Required)

Phone(Required)

Has the installer been notified of the issue?(Required)

Yes

Describe who was involved in the installation process?(Required)

Products Impacted(Required)

Description of the Issue(Required)

Upload Documentation(Required)

Drop files here or

Max. file size: 100 MB.

Please include well-lighted, hi res pictures of the product as applicable: on the pallet in its original packaging boxing at time of receipt, close-ups of the flooring and subfloor, long-shots of the studio from multiple angles. Video may be helpful as well. Measurements if relevant. Other documentation such as an installer report or delivery receipt will be helpful.

Submitted and Attested By:(Required)

CAPTCHA

Phone

This field is for validation purposes and should be left unchanged.